Who we are

Our website address is: www.tratsea.com


Privacy Policy for www.tratsea.com

This Privacy Policy outlines how Trat Sea collects, uses, and protects your personal data in compliance with Thailand’s Personal Data Protection Act (PDPA)

Information We Collect

  • Personal Information: We collect data shown in forms when you leave comments, book tickets, or make purchases, including your name, email, and IP address.
  • Payment Information: Payment details are securely handled through our third-party payment processors.
  • Booking Information: Details related to transfer and activity tickets, including travel dates and destinations.

Comments
When visitors leave comments, we collect the data shown in the comments form, IP address, and browser user agent string to help with spam detection. An anonymized hash of your email may be provided to the Gravatar service to check if you are using it. Your profile picture is visible to the public in the context of your comment.

Media
If you upload images, avoid including embedded location data (EXIF GPS). Visitors can download and extract location data from images on the site.

Cookies

  • When you leave a comment, you may opt to save your name, email, and website in cookies for convenience. These cookies last for one year.
  • We use temporary cookies to check if your browser accepts cookies when you visit our login page. These are discarded after you close your browser.
  • Additional cookies are set to save login information and screen display choices. Login cookies last two days, and screen options cookies last a year. If “Remember Me” is selected, your login persists for two weeks.

Embedded Content from Other Websites
Articles may include embedded content (e.g., videos, images) that behaves as if you visited the other website. These sites may collect data, use cookies, and monitor your interaction with the embedded content.

Who We Share Your Data With
If you request a password reset, your IP address will be included in the reset email. Visitor comments may be checked through automated spam detection services.

Data Retention

  • Comments and metadata are retained indefinitely to recognize and approve follow-up comments automatically.
  • For registered users, we store personal information in their user profile, which they can edit or delete (except for usernames). Website administrators can also view and edit this information.

Your Rights
Under PDPA, you have the right to request the deletion of your personal data. To make such a request, contact us at bookingtratsea@gmail.com. We will comply, except where data retention is required for administrative, legal, or security purposes.

Security Measures
We implement appropriate security measures, including SSL encryption, to protect your personal data from unauthorized access, alteration, and disclosure.

Changes to This Policy
We may update this privacy policy to reflect changes in our practices or legal requirements. Changes will be posted on this page.

Contact Us
For any questions or concerns regarding this privacy policy or your personal data, please contact us at bookingtratsea@gmail.com